Any personal information that you submit will be used simply to process your orders and is protected by our secure server. You can also choose to receive information via our newsletter, notifying you of important changes to our site or offering you special promotions.
From time to time, we may provide statistical information about sale and navigation techniques to reputable third parties. This will simply comprise data collected about you and other users to form aggregate results. It will not include any direct personal information that identifies you as our customer.
The FCF records other information as well. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is used to improve the structure and performance of the FCF site, and is not used in any way to uniquely identify a user.
The FCF may disclose account information when required by law, or when-in good faith- we need to protect the rights, property, or safety of the FCF, its customers or others.
The FCF reserves the right to pass on any information relating to suspected fraudulent activity to the appropriate authorities.
Please note that the FCF website may contain links to other websites, however, we are not responsible for their privacy policies.
Sale of Information
We are not involved in the selling, trading or alternative unauthorised use of personal information. As part of our guarantee to you, our customers, the FCF promises not to sell, trade, rent, or otherwise provide any of your personal information to any third party except as noted here to service product shipments.
Secure Socket Layer (SSL)
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
Credit card information is among the most sensitive and important data that the FCF collects. The FCF operates secure servers to minimise the risk of unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted in accordance with the highest standards. For obvious reasons, please do not send credit card information through unsecured electronic mail.
The FCF uses SSL technology – the industry standard for secure e-commerce – to encrypt your name, address, and credit card number when you order goods or services. SSL allows you to safely and securely enter sensitive information into your browser and rest assured that your information will not be intercepted and decrypted while in transit.
You will know when transmitted data is safe by the appearance of a security notice when you, enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon and for Microsoft Internet Explorer a lock icon. Secure web pages can also be identified by their URL: they begin with ‘https://’, while standard pages begin with ‘http://’.
In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Because a third party shipper may handle our shipping of physical goods, they will only have access to your personal information such as name and address. Credit card information and record of your transaction are protected.
Our payment gateway provider is Cardgate Pty Ltd.
Third Party Software
The purchase of some products from the FCF involves the use of third party software. If not already installed on your system, we will supply direct links to the third party web site from where the software can be downloaded. We believe this software to be suitable for its intended purpose, however, you should read carefully the terms and conditions imposed by the third party on the use of their software.
What else you should know about privacy?
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You, as an individual, are responsible for the security of and access to your own computer.
Please be aware that whenever you voluntarily disclose personal information over the Internet (for example - in discussion forums, via email or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your usernames, passwords and account information. Please be careful and responsible whenever you are using the Internet and the FCF website.
Contacting the Fight Cancer Foundation
Fight Cancer Foundation
Locked Bag AAA
PO Carlton South Vic 3053